Quality Importers Trading Company (QI) is proud to announce enhancements to Xikar.com and the Xikar Warranty Portal. This update demonstrates our ongoing support and increasing investments into the Xikar Limited Lifetime Warranty on all Xikar premium cigar accessories.
The Xikar Limited Lifetime Warranty has ALWAYS guaranteed for life all Xikar accessories from any manufacturing defects but does not cover wear and tear from normal use. The lifetime warranty has remained in continuous effect and since the creation of the brand more than 25 years ago. In 2022, QI made additional strategic investments into the Xikar.com platform with a redesigned portal to process warranty claims. This new portal is designed to provide up to date status on claims, allow for customers to easily connect with the warranty customer service team, and provide Xikar Nation customers the ability to upgrade their discontinued products to newer models.
Michael Giordano, CEO and Founder of Quality Importers notes, “We take great pride in supporting the Xikar Limited Lifetime Warranty and standing behind the quality of our products. We have made strategic software and process investments to increase the ease and speed at which our team handles warranty claims. Thank you to the entire Xikar Nation for all your continued support. We are excited for what we have planned for you in 2023.”